FAQs
Who can use Dial NP Premium Paid Ads?
Any individual or business who meets Dial NP’s Listing policy and Terms of Use can opt for Dial NP’s Premium Listings.
 
Why should you use Dial NP Premium Ads?
Premium ads help you make your ad more visible, reach out to more consumers and sell your product or service faster.
 
How can one select their product or service to be a Premium Ad?
To opt for a Premium ad, you need to first start posting your ad on Dial NP. As part of the Post ad flow, you will have an option to either post your ad as a free ad or a Premium paid ad. At this stage, you can select for a Premium ad option.
 
How can I recognise a Premium Ad?
All Premium Ads are easily recognizable.
Top of the page ad: As the name says, they appear right at the Top of each category’s ad results. They are further highlighted in blue for increased visibility.
Urgent + Top of the page ad: They are indicated by a green star before the title and have all the other advantages of a Top of the page ad
You will see these symbols on the browse page, View ad page and in your My Dial NP section.
 
How do I pay for Premium Ads on Dial NP?
You can contact our executive for Premium Ads at Nadeem :  +977 9844801786 or +977 9804501413. He will contact you for more details on payment.
 
How long does my Ad remain as a Premium Ad?
All ads on Dial NP stay on site for 365 days as long as they meet the Listing Policy and Terms Of Use of the website. All Premium ads currently whether Top Of Page or Urgent stay as a Premium ad on the website for 30 days. And after the first 30 days they continue to be active on the site for another -30 days as a normal ad. ( Not in a premium position )
 
Do Premium Ads immediately get active once I have paid for it?
All Premium ads go live to site after 24 Hours of the ad being posted. However, in case you opt for a payment option by cheque, your Premium ad will get active on the website only after the cheque is encashed by Dial NP.
 
Can I see or monitor my Premium Ads in My Dial NP?
Yes you can check your Premium ads as well as edit them when required from My Dial NP.
 
Can I post an Ad with a higher fee in a category with a lower fee?
No you cannot. That would be misleading and would not be very helpful as the ability for relevant consumers to see your ad in the right category would be lost. Thereby losing all the benefits of the Premium ad position. You may also be penalised by Dial NP for doing so.
 
Can I edit my Premium Ad?
Yes, in the first 5 days after your Premium ad goes live on Dial NP, you can edit your Premium ad through the Paid ads section in My Dial NP.
 
Can I continue to post free Ads on Dial NP?
Yes, you can continue to post free ads on Dial NP.
 
Can I renew my Premium Ad?
Yes, you can renew your Premium ad once it is expired.
 
Can I get a refund for my Premium Ad?
Listing Fees for your Premium ad are NOT refundable, except in the instance of deletion of the ad by Dial NP at the time of review (within 24 hours of it being posted) due to violation of Listing Policy/ Terms of Use or miscategorization of the ad. See Premium ads fees.
 
 
Hope the above information has been helpful in better understanding how Dial NP’s Premium ads work. If you have any other question or need any help, please write to us at [email protected] and we will get back you soon.

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